Now Hiring - Sales Support Specialist in Boca Raton, FL

Nation Safe Drivers has been in business for 60 years and offers the rare opportunity to earn ownership stocks! With a stellar reputation as an industry leader in the Automotive Industry and one of the finest places to work in South Florida, we are excited about expanding our team. Our beautiful State-of-the-Art Corporate Headquarters is located in the heart of Boca Raton's thriving business park district. Employees are valued at NSD and enjoy a fun corporate culture, a supportive leadership team and excellent benefits.

Job Description

The Sales Support Specialist I is responsible for supporting the company’s internal business partners to ensure operational excellence. This position collaborates with account and sales executives as well as other internal departments and requires communication, analytical, and professional skills to coordinate pre-onboarding, onboarding, and post-onboarding activities.

Responsibilities:

• Follow the established pre-onboarding, onboarding, and post-onboarding processes to meet organizational KPIs.
• Collaborate with other NSD departments as necessary to facilitate the onboarding and ongoing client support.
• Work closely with the sales organization to provide client support on an as needed basis including reporting, analysis and facilitating projects throughout NSD.
• Work with Sales Executives and/or prospective clients, gather, organize, and provide onboarding documents from client as needed by Sales Operations to set up client into various NSD systems.
• Provide requested reporting information to Sales Executive or Account Manager to review with client.
• Follow-up on client requested information or complaints with appropriate NSD department and provide to Sales Executive or Account Manager to review with client.
• Field inbound phone calls from clients and follow-up on any requests from Account Manager or Sales Executive.
• Work with Sales Executive and Account Manager to develop QBR presentation content materials for smooth QBR presentations.
• Work with Marketing to set up product training programs for Sales Executives or Account Managers for client accounts.
• Support clients with technology and other administrative issues
• Assist Sales Operations with NRDE portal training

Education and Work Experience:

• High School Diploma/GED required: Associates/BA degree or equivalent preferred
• 2-3 years of workplace experience required with a focus on operational excellence (in a Sales and/or Marketing capacity preferred)

Knowledge and Skills:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Must demonstrate strong written and verbal communication skills.
• Excellent interpersonal skills
• Well organized, strong attention to detail
• Ability to multi-task, follow up and meet deadlines.
• Experience managing multiple projects with excellent time management.
• Strong problem-solving skills
• Must be a self-starter, and able to work independently in a fast-paced environment.
• Proficient computer skills:
• Must have the following skill level in Microsoft Office:
• Intermediate skills Excel, and PowerPoint
• Proficient in Word
• Proficient in one or more CRM systems.

What NSD can provide:

• Excellent Benefits: Health, Dental, Life, Vision and Disability Options as well as Paid Vacation Days, Sick Days, Holidays and PTO. Pet Insurance too!
• Competitive compensation and a family-friendly work schedule
• Excellent Corporate Culture: Social Events, Recognition Luncheons, Family Days, and Holiday Celebrations
• Long-standing reputation for promoting from within -- great opportunity for a promising career path
• ESOP - Employee Stock Ownership Plan

**NSD maintains a drug-free workplace and performs pre-employment substance abuse testing.

Nation Safe Drivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, marital status, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Boca Raton, FL 33487: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person